Shipping policy
SHIPPING POLICY — CLOUD NEXUS MARKET
Thank you for shopping at Cloud Nexus Market.
Here is everything you need to know about how
we get your orders to you.
PROCESSING TIME
All physical orders are processed within 1-3
business days after payment confirmation. Orders
placed on weekends or public holidays are processed
on the next business day.
SHIPPING TIMES
Standard International Shipping: 7-20 business days
Express Shipping (where available): 5-10 business days
Please note that shipping times may vary due to:
- Customs clearance procedures
- Remote delivery locations
- Public holidays and peak seasons
- Supplier location and availability
We work with trusted suppliers through CJdropshipping,
Zendrop, and Syncee to ensure your products are
shipped promptly and tracked throughout the journey.
FREE SHIPPING
We offer free standard shipping on all orders over
$45 USD. Orders below $45 USD incur a flat shipping
rate displayed at checkout.
ORDER TRACKING
Once your order is shipped, you will receive a
tracking number via email within 3-5 business days.
You can track your order using the link provided in
your shipping confirmation email.
CUSTOMS AND DUTIES
Cloud Nexus Market ships internationally. Import
duties, taxes, and customs fees are the
responsibility of the customer and are not included
in our product prices or shipping fees. Please check
your local customs regulations before ordering.
DIGITAL PRODUCTS
Digital products are delivered instantly via email
after payment confirmation. No shipping applies to
digital downloads, templates, or SaaS tools.
LOST OR STOLEN PACKAGES
If your tracking shows delivered but you have not
received your package, please contact us within
7 days at info@cloudnexus360.com. We will
investigate and resolve the issue promptly.
CONTACT US
Email: info@cloudnexus360.com
Response time: Within 2 business days